Key details

About the Hotel

Avenida Dos Aliados, 38, Porto, 4000-064

Steps from Aliados Square

Very good

7.8

8.3

/10

3.5

"One of the free walking tours started right outside the hotel."

Mark from United Kingdom

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"The hotel is in an area where they are building a new metro line so be aware - if you sleep with windows open the noise goes all night."

Anca

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"The location is FANTASTIC in the middle of all attractions so you can almost visit everything with a few minutes walk."

Reem Harb from Portugal

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4-star comfort in central Porto

Amenities

Hotel Universal offers a range of amenities designed to enhance guest experiences. The on-site restaurant, Restaurante Universal, provides local and international cuisine, ensuring diverse dining options. Guests can enjoy a well-equipped fitness center and a cozy bar for relaxation after a day of exploring Porto.

Rooms

The hotel features 50 rooms, each equipped with air conditioning and private bathrooms. Guests can choose from twin or double rooms, providing flexibility for couples or solo travelers. Selected rooms offer balconies with views of the city, ideal for relaxing outdoors.

Location

Hotel Universal is conveniently situated just a short distance from Porto's historic center. Guests can easily access the famous Livraria Lello bookstore and the Ribeira district within a 15-minute walk. The proximity to public transport allows visitors to explore the wider area of Porto with ease.

Business Facilities

The hotel provides meeting rooms equipped with audio-visual equipment, suitable for business travelers. Complimentary Wi-Fi is available throughout the property for guest convenience. The business center offers access to essential services for those requiring business support during their stay.

Dining

In addition to the on-site Restaurante Universal, the hotel serves a breakfast buffet featuring local delicacies and international favorites. Guests can enjoy a selection of wines and spirits at the bar throughout the day. Room service is also available to enhance dining convenience.

Highlights

Location: Close to historic center

Rooms: 50 rooms with private bathrooms

Amenities: Fitness center and bar

Dining: Restaurante Universal on-site

Location: Perfect

9.5/10Review score

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Highlights from guests

Guest ParkingEasy Parking

The on-site parking was a lifesaver. Plenty of spaces and directly accessible from the hotel. So convenient!

David from Canada

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BathroomSpotless bathroom

The bathroom was sparkling clean, well-equipped. The powerful shower was definitely a plus after long walks.

Emily from Australia

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Media & EntertainmentGreat Connection

The free Wi-Fi was reliable, allowing us to easily stream movies and shows in our room every night.

Kenji from Japan

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Room FeaturesCozy room

Our room had a charming balcony. It was perfect for enjoying morning coffee overlooking the neighborhood.

Ingrid from Sweden

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Standard Double Room City View
2 persons
110 sq. feet
1 Double bed
Air conditioning
Heating
room details
Small Single Room
2 persons
100 sq. feet
1 Single bed
Air conditioning
Heating
room details
Family Room
2 persons
220 sq. feet
1 Double bed and 2 Single beds
Air conditioning
Heating
room details

Show all rooms

Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Billiard tables

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area

Business

Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Hotel Universal Location

Avenida Dos Aliados, 38, Porto, 4000-064

Map view

City landmarks

Landmark

Fernandine Wall

2900 ft

Bridge

Dom Luis I Bridge

2900 ft

Church

Porto Cathedral

2900 ft

Museum

Jardins do Palacio de Cristal

1.3 mi

Landmark

Ribeira Square

2900 ft

Harbour

Cais da Ribeira

2900 ft

Museum

Soares dos Reis National Museum

3300 ft

Monastery

Monastery of Serra do Pilar

2900 ft

Theatre

Sao Joao National Theatre

2900 ft

Church

Monument Church Of St Francis

2900 ft

Museum

Guerra Junqueiro House Museum

2900 ft

Palace

Bolsa Palace

1.4 mi

Event hall

Alfandega Congress Centre

1.4 mi

Museum

Portuguese Centre of Photography

1.4 mi

Church

Carmelitas Church

3300 ft

Mall

Bom Sucesso Market

1.6 mi

Nearby

Rua das Carmelitas 144

Livraria Lello

1700 ft

Market

Mercado do Bolhao

1700 ft

Theatre

Rivoli Theatre

1700 ft

Square

Avenida dos Aliados

1700 ft

Church

Clerigos Tower

1700 ft

Palace

Episcopal Palace of Oporto

2000 ft

Fountain

Chafariz da Rua Escura

1800 ft

Church

Church of Saint Ildefonso

1700 ft

Museum

Misericordia do Porto Museum and Church

1800 ft

Public Building

Porto City Hall

1700 ft

Church

Capela dos Alfaiates

1800 ft

Art object

Monument of Pedro IV of Portugal

400 ft

Church

Church of Santa Clara

1900 ft

Restaurants

Cafe Embaixador

300 ft

Rua Sampaio Bruno 5 11

Novo Paris

500 ft

Travessa Congregados 19

DeGema Hamburgueria Artesanal

900 ft

Rua de Passos Manuel 245

Bella Roma

400 ft

Rua Sampaio Bruno 19

Madureira's Acepipe

400 ft

Rua Sampaio Bruno 10

O Marinheiro

800 ft

Praca Dona Filipa de Lencastre 187 Cristina Carvalho

Munchie The Burger Kitchen

800 ft

Praca Dona Filipa de Lencastre 183

Restaurante Pedro dos Frangos

1100 ft

Rua do Bonjardim 223

Explore Porto

Experience Porto

Livraria Lello

7 minutes walking

A stunning bookstore known for its exquisite Neo-Gothic architecture and rich literary history.

Clerigos Tower

7 minutes walking

An iconic baroque bell tower offering panoramic views of the city from its top.

Cais da Ribeira

11 minutes walking

A picturesque waterfront area perfect for a leisurely stroll beside colorful houses and the river.

Bolsa Palace

11 minutes driving

A historic palace showcasing neoclassical architecture and guided tours of its stunning interiors.

Douro River Cruise

11 minutes walking

Relaxing boat trips along the Douro River with views of vineyards. Book in advance for best options.

Jardins do Palacio de Cristal

25 minutes walking

Beautiful gardens perfect for a stroll or picnic, featuring stunning views of the Douro River.

Novo Paris

2 minutes walking

Casual eatery famous for its diverse menu, including traditional Portuguese dishes. Vegetarian options available.

Madureira's Acepipe

2 minutes walking

Cozy spot known for its delicious petiscos (tapas) and vibrant atmosphere. Great for sharing with friends.

Casa da Música

10 minutes driving

A modern concert hall with diverse performances ranging from classical to contemporary music.

BOLHA (Café & Bar)

7 minutes walking

Lively bar featuring live music and various events, perfect for unwinding after a day of sightseeing.

Getting around town

City Centre
Porto 5 min · 1400 ft
Airports
Francisco Sa Carneiro (OPO) 25 min · 10.1 mi
Vila Real (VRL) 141 min · 58.4 mi
Train
São Bento train station 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 01:00-11:00

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 15.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 3 verified reviews

8.1 /10

Great

100%

Recommend

Cleanliness

8.1/10

Comfort

8.1/10

Facilities

7.6/10

Free Wi-Fi

8.6/10

Location

9.5/10

Staff

8.8/10

Value for money

8.1/10

based on 402 reviews

3.5/5

Logan from United States

Single

Twin Standard

3 nights in November 2025

Reviewed: January 08, 2026

9.3/10

Fantastic City Stay!

clean room comfortable room public transport free wifi

I found the hotel easily. It's located near several restaurants, supermarkets, and public transport options. I was happy with how nice and neat my room was. The fast, free Wi-Fi was a plus!

I didn't like that I had to leave my keys at the reception whenever I left the building.

Rooms

9/10

My Twin Standard room was super clean and well kept. The air conditioning worked efficiently, keeping the temperature comfortable! I enjoyed the simple, modern decor . The bed was very comfortable!

Dining

8/10

The breakfast buffet offered a good selection of fresh bread rolls, meats, and cheeses. Cereals and juices were also available. hot coffee. It was ample to start the day. The food was AMAZING!!!

Facilities

10/10

The hotel is located a short walking distance from attractions! I was pleased with the smooth check-in and check-out process. The reception staff were very helpful in answering my questions.

Location

10/10

The location was perfect for my needs with trains, trams, and buses all within a 5-minute walk! A free walking tour started right outside the hotel. There were plenty of restaurants nearby with various options.

0 Helpful

Eva from Germany

Single

twin standard

3 nights in October 2025

Reviewed: November 30, 2025

9/10

central location and helpful staff!

central location helpful staff

the hotel's location was really convenient. it was close to many attractions and restaurants. i found the staff to be very helpful with directions and recommendations, they were so kind!

0 Helpful

gary from united kingdom

Single

twin standard

3 nights in August 2026

Reviewed: September 11, 2025

6/10

many stairs damp room

the location was quite good, pretty close to the city center.

i was disappointed to find many stairs up to the reception, especially since i had heavy luggage. it was hard to manage without a proper lift. also, the room felt damp and dark, and the view faced other buildings, so there wasn't much natural light.

0 Helpful

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